Shipping & Handling

Voltzen currently serves customers in India. The information below explains how processing, delivery estimates and tracking work for our fulfilment-partner model.

Processing

Most orders are prepared for dispatch within 2–5 business days. Weekends, public holidays, supplier checks and unusually high order volumes can add time.

Estimated delivery

For the India routes reviewed for our current launch catalogue, carrier transit estimates are generally 6–18 business days after dispatch. These are estimates, not guarantees. Remote locations, address issues, customs processing, severe weather and carrier disruptions can extend delivery.

Shipping charges

Available methods and charges are shown at checkout before payment. We do not promise free shipping unless it is explicitly displayed for the order at checkout.

Split shipments

Items may be fulfilled by different partners and can arrive in separate parcels. Each available tracking number will appear in the order-status information.

Tracking

Tracking can take a few business days to show the first carrier scan after dispatch. Use the secure link in your shipping email, visit Track Your Order, or sign in to your customer account.

Address changes and failed delivery

Contact us as soon as possible if an address needs correction. We cannot guarantee changes after fulfilment has started. Additional shipping costs caused by an incomplete address, refusal or repeated failed delivery may be deducted from an approved refund where permitted by law.

Need help?

If tracking has not updated for an unusual period or the estimated window has passed, contact sayantafores@gmail.com with your order number.